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POLICIES

PLEASE READ BEFORE PLACING YOUR ORDER.
PLEASE NOTE: ALL SALES ARE FINAL.
Remy's Vault does not tolerate cyber bullying or harassment. Your order will NOT be shipped/processed and you will be blocked from ordering from this company.
ORDERING

To ensure that your package is properly delivered and received within the time frame advertised, please make sure to enter the following when placing an order:

  • Correct Size
  • Correct Address (including Apt/Suite #)
  • Correct Email
  • Proper Punctuation

Remy's Vault cannot take responsibility for incorrect information. 

 BUSINESS DAYS DO NOT INCLUDE WEEKENDS OR HOLIDAYS.
SHIPPING

Shipping fees are non-refundable. If you refuse any shipments from remysvault.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. Expedited shipping is not available to a PO Box.

TRACKING

If your tracking information states that your package was delivered and you have not received it, you must address this with the United States Postal Service. It is important to provide the correct address because we ship to whatever address is provided in the order. We do not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered or refused.

IMPORTANT SHIPPING INFORMATION
DUE TO THE HIGH VOLUME OF ORDERS,
WE CANNOT CANCEL AN ORDER AFTER IT HAS BEEN PLACED. 
Please allow up to 3 Business Days to process your order.
Once your order is processed, it will be shipped. 
We do NOT process orders that are flagged as high risk of fraud. If your order is flagged, we will attempt to reach out to you for additional information, if it is not received, the order will be refunded.

Please make sure your billing and shipping address is the same. If the address does not match, we will send an email requesting proper verification. If it is not sent, we are not shipping out the package. 

We offer USPS Priority Mail to most locations (domestic & internationally). Your shipping cost is displayed at point of checkout.
 
WE DO NOT DO RETURNS/EXCHANGES
ALL SALES ARE FINAL.
 
REFUNDS
IMPORTANT: *If your order is out of stock, we will issue a refund for the item(s) not in stock.* 
SHIPPING RATES

We offer First Class Shipping (1-5 Business Days) and Priority Shipping (1-3 Business Days).

Orders may arrive between 1-3 days *after it is scanned by USPS, however, in very rare instances, please allow up to 3 days. 

PLEASE TRY TO ORDER MONDAY TO FRIDAY TO ENSURE FAST DELIVERY.
Shipping will proceed on the first working day after holiday.
Thank you for choosing Remy's Vault!
 

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